JiVS Services

Cloud Services

JiVS Made Even Simpler

JiVS History is used for legacy system decommissioning, with the goal of reducing operational costs and eliminating the entire infrastructure of the legacy systems. Data Migration Services is offering a fully managed service, named JiVS as a Service (JaaS) that includes everything to run JiVS History in the Cloud. This allows customers to setup the required JiVS environment in a very short time and with highest scalability and flexibility.

Your data is managed with JiVS in a safe Cloud environment with high-level security and restricted access to your company data. The data transfer between your company and the Cloud is encoded and secured via VPN.

The JiVS is a Service where you only pay for the actual use of the JiVS service and one that gives you full calculation certainty.

Key benefits of JaaS

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Low complexity and minimum infrastructure required

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Flexible resource and capacity management

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Minimal TCO for running JiVS

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Predictable and transparent costs calculation

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Data stored secure and protected against loss

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Focus on your core-business objectives

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Fast adoption of required resources and capacity bottlenecks

JaaS allows customers to choose a preferred Cloud platform infrastructure provider such as T-Systems, Green, Amazon Web Services, Google Cloud Platform, Microsoft Azure and other provider on request.

Implementation Service

Work Faster, Safer and Better with JiVS

The choice of which method to use in a project is just as important as the products applied or the required resources. A mature method speeds up the project, optimizes quality, minimizes friction loss and lowers the risk of unpredicted events, while guaranteeing required communication and outward transparency.

Our experience of 20 years helps us to develop not only high-quality products but also the methods to go with them. These include project methods, bundling products and consulting services in solutions, as well as optional solution assessment during the project development phase.

Education & Certification

Highest Quality through Best Knowledge

Competent and qualified experts are available to provide intensive operational support and education for all JiVS software components. The knowledge about our products can be tested and documented for each individual participant by performing a certification.

We provide training either on the customer’s premises – or in our headquarters in Kreuzlingen. The extent and duration of training are decided individually depending upon the content and the demands of the individual customer.

Customer Support

Customer Satisfaction

Customer satisfaction and successful projects are essential as well as the provision of first-class software and consulting.

Data Migration Services considers all-encompassing after sales support as the basis for providing our customers with the best assistance at different complexity levels and with the multifarious operational possibilities of our solutions.

Hotline / Support

You can ask for support easily by using the internet, email or just by calling us!

Email: support@jivs.com

Phone: +41 71 686 91 39

Maintenance

We continually develop the JiVS software and aim to enhance our products according to customer needs but also we provide support for existing deployments.

To benefit from our developments and to ensure business continuity for your JiVS installation, we offer a maintenance service with the following levels of support:

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Regular updates with new or improved functions

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Right to use Hotline and Support

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Software patches and delivery of workarounds

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Access to Software Center

Don't Be Shy

Drop us a line at anytime, and one of our employees will respond to you as soon as possible